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Back to Joodle
Frequently Asked Questions
Find answers to common questions about Joodle
Subscription
I need more details about the subscription
How do I cancel a subscription?
I want to share the Joodle subscription with my family
How do I redeem a promo code?
iCloud Sync
How do I enable iCloud Sync?
My Joodles aren't syncing across devices
Will I lose my data if I reinstall the app?
Why do I need to restart the app after enabling sync?
Getting Started
How do I create a new Joodle?
How do I navigate between years?
How do I set anniversary alarms?
Can I edit or delete a Joodle?
What is the scrubbing gesture?
Anniversary Alarms
Why am I not receiving anniversary alarm notifications?
How do I delete an anniversary alarm?
Can I change the time of an anniversary alarm?
Widgets
How do I add Joodle widgets to my Home Screen?
Why isn't my widget updating?
Can I choose which Joodle appears in the widget?
Sharing
How do I share my Joodle?
How do I remove the watermark from shared cards?
Others
How do I access experimental features?
How do I manage in-app announcements?
How do I learn how to use Joodle or revisit onboarding?